PAM Manager responsible for strategy, roadmap, and operations of PAM program at Intact. Leading a team to safeguard privileged identities and secrets across various environments.
Responsibilities
Define and execute the PAM strategy and multi-year roadmap centered on CyberArk capabilities and integrations.
Build, lead, and develop a diverse team of PAM engineers/analysts; set clear objectives, career paths, and development plans.
Establish team operating mechanisms: sprint planning, backlog management, on-call rotations, documentation standards, and runbooks.
Promote a culture of psychological safety, continuous learning, and operational excellence; recognize and reward high performance.
Conduct regular 1:1s, performance reviews, and competency assessments; provide coaching and actionable feedback.
Hire, onboard, and retain top talent; define role expectations, skills matrices, and succession plans.
Create training roadmaps for CyberArk certifications (Defender/Sentry/Guardian) and cross-skilling in automation, cloud, and DevOps.
Mentor senior engineers to lead initiatives and mentor junior staff; encourage knowledge sharing via guilds, tech talks, and documentation.
Implement capacity planning and resource allocation to balance project delivery, operational support, and innovation time.
Establish PAM policies, standards, and procedures aligned to NIST, ISO 27001, CIS, and regulatory requirements (e.g., SOX, PCI, HIPAA).
Requirements
Bachelor’s in Computer Science, Information Security, or related field; or equivalent experience.
3+ years in IAM/PAM or Information Security.
1+ years managing teams and programs.
3+ years hands-on with CyberArk in enterprise environments.
Bilingualism (an asset) - For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
No Canadian work experience required however must be eligible to work in Canada.
Benefits
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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