Coordinating IT governance policies and managing risks at Instituto de Responsabilidade Social Sírio-Libanês. Ensuring compliance with regulations and effectively reporting IT governance KPIs.
Responsibilities
Coordinate the development, review and maintenance of the IT Governance Policy, ensuring alignment with corporate and strategic directives set by IT leadership
Establish, monitor and report governance KPIs, assessing the maturity and effectiveness of IT processes
Coordinate IT risk assessments, support the implementation of controls and ensure compliance with applicable regulations and standards (LGPD, SOX, HIPAA, among others)
Manage the IT project portfolio from a governance perspective, including prioritization, strategic alignment and return on investment, in collaboration with business stakeholders
Implement and oversee change management frameworks, ensuring control, traceability and risk mitigation for critical changes
Coordinate internal and external IT audits, consolidating evidence, tracking action plans and monitoring remediation of nonconformities
Establish and maintain information security policies and standards, access controls and data protection, in alignment with Compliance and Legal teams
Coordinate documentation of IT processes, policies and procedures, ensuring they are up to date and available for audit and regulatory compliance purposes
Plan and deliver training and awareness activities on governance, compliance and information security for IT teams and business areas
Monitor regulatory trends, best practices and updates to governance and security frameworks, proposing revisions to policies and processes as needed
Coordinate the operations of Service Desk and Field Services teams, ensuring SLA compliance, service quality and adherence to defined processes
Monitor the maturity level of key IT processes, identifying opportunities for continuous improvement
Manage IT contracts, tracking compliance, renewal deadlines, performance indicators and opportunities for cost optimization.
Requirements
Bachelor's degree: Information Systems | Computer Science | Computer Engineering
Postgraduate degree: IT Governance | Information Security | Technology Management | Risk Management, Compliance or Audit
IT Risk Management
IT Infrastructure (Networking, Servers, Storage, Virtualization)
Firewall and perimeter security management (Fortinet, Palo Alto, etc.)
Infrastructure monitoring and observability
ERP systems and enterprise applications
Governance tools (ServiceNow, BMC, CA, etc.)
IT audits.
Benefits
Transportation allowance
Meal allowance
Meal voucher (except for locations that have an on-site cafeteria)
Health insurance
Dental insurance
Life insurance
Pharmacy discount program
Childcare assistance
Employee benefits club
Job title
IT Governance and Security Coordinator – Administrative Headquarters
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