Support Specialist managing stop - loss benefit plans while delivering exceptional client service and support. Collaborating with Account Executives and ensuring accurate claims and reporting management.
About the role
- Senior vendor/contract manager driving contract ownership, compliance, and performance across technology landscape at ING. Shaping future of technology strategy and vendor collaboration within a collaborative team culture.
Responsibilities
- Lead strategic ownership and governance of global technology contracts
- Establish internal governance cadence and ensure stakeholder alignment
- Monitor contract performance and drive volume optimization and cost avoidance
- Engage with CIOs to proactively manage risks and resolve escalations
- Oversee legacy system decommissioning and rollout of target solutions
- Collaborate with Tier 1 vendors and strategic partners to enhance supplier strategy
Requirements
- Bachelor’s degree in IT Management, Information Systems, Law, or equivalent experience
- 7+ years in IT strategy, vendor and/or contract management
- Proven track record in cross-functional contract governance initiatives
- Strong stakeholder management and strategic/analytical thinking
- Experience with global IT contracts and supplier collaboration
- Ability to drive change and align technology with business strategy
Benefits
- 25-28 vacation days depending on contract
- Pension scheme
- 13th month salary
- 8% Holiday payment
- Hybrid working
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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