Patient Financial Services Manager responsible for enhancing revenue cycle operations in healthcare. Collaborating with teams to ensure efficient billing and improve patient satisfaction.
Responsibilities
Coordinate with the patient financial services team in the operations of daily job responsibilities
Evaluate process and procedures and coordinate with the management team to ensure efficient areas of focus adhere to federal and local laws and regulations
Provide clear and timely guidance to both onshore and offshore team members to ensure efficient resolution of claims
Actively monitor and manage critical SLAs, including billing work in progress, agings, and cash collections
Drive reduction in denial rate through engagement in cross-functional denials workgroup
Collaborate with other managers across the revenue cycle, as well as the physician group, to ensure efficient processes and support knowledge sharing
Provide support for Human Resource guidance
Complete, review, manage and monitor department budget
Directs and leads the patient financial services team in the daily operations
Requirements
Bachelor's degree required
Proficient in Microsoft office (Word, PowerPoint, Excel)
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