Service Manager responsible for operations, sales, and administration in the company’s service department. Overseeing team management, strategic guidance, and performance accountability.
About the role
- Commercial Portfolio Manager managing assigned portfolios of commercial loans and mitigating business risks. Collaborating with various stakeholders to support financial evaluations and customer relationships.
Responsibilities
- Manage a portfolio of commercial loans and customers in partnership with the assigned relationship manager, group leader, Regional Credit Officer and other stakeholders
- Service, deepen, and retain assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities
- Optimize customer relationships working directly with Relationship Managers to grow fees, deposits, and portfolio revenue
- Own primary responsibility for the credit quality and monitoring of Commercial portfolio risks
- Responsible for risk rating new credits and ongoing updating of risk grades in assigned portfolio
- Responsible for underwriting quality, portfolio administration, and ongoing credit quality of assigned portfolio
- Participate in presenting proposed credit actions in written analysis document and as necessary, verbally to Senior Loan Committee
- Conduct portfolio reviews with management and analyze existing portfolio to identify trends and opportunities
- Performs other duties as assigned
Requirements
- Bachelor’s Degree in Finance/Accounting/Economics or banking/finance experience
- 1+ years of relevant commercial/middle market credit analysis experience or underwriting experience
- Understanding and utilization of credit skills for credit decision making, monitoring, and managing of a credit through repayment
- Strong analytical ability and an understanding of the analysis of commercial financials
- Knowledge of the state and federal laws and compliance regulations for commercial loans
- Ability to work under critical time constraints
- Strong time management and organizational skills and the ability to perform highly detailed and accurate work on multiple, concurrent tasks
- A high level of verbal and written communication skills to effectively convey credit worthiness and recommendations
- Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software
- Strong customer service orientation
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
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