Commercial Card Risk Manager overseeing Commercial Credit Card business's credit and operational risk strategy programs. Collaborates with internal and external partners to achieve strategic goals.
Responsibilities
Oversight and monitoring of existing Commercial Credit Card portfolio with goal to reduce/mitigate credit, fraud losses, and employee misuse while balancing the customer experience/impact
Identify Risks and develop proper controls to mitigate
Evaluate effectiveness of controls and escalate as appropriate
Evaluate the adequacy and effectiveness of enterprise and regulatory controls and the resulting risk and control self-assessments
Responsible for creation and approval of internal new product/service risk assessments for new product launches/enhancements
Deliver timely escalation of all issues requiring attention to senior management
Work with business segment management to ensure that the overall risk function is effectively supporting strategic goals
Collaborate with audit/business segment/corporate risk to address issues with plausible action plans and target dates
In partnership with Commercial Card Product team, work with key internal partners, external vendors, and customers to develop/launch proper risk controls across the product set
Partner with internal stakeholders to update documentation on a regularly scheduled basis; including credit policies, procedures, and process flows
Act as the central point for receipt and distribution of important risk information for the business segment and reciprocate the flow of information back to corporate risk management
Act as Business Segment Relationship Manager (BSRM) for vendor partnerships, ensuring we are meeting Third Party Risk Management requirements
Ensure business segment adheres to corporate and business unit policies and procedures
Must be aware of and keep abreast of credit risk associated with assigned business segment
Performs other duties as assigned.
Requirements
Bachelor’s degree
Minimum of 5 years of experience in Compliance, Risk Management or Operational Risk, preferably in Payments and or Commercial Credit Card
In lieu of a Bachelor’s degree 4 additional years of segment-specific or risk related experience may be considered
Underwriting (credit) and Card Fraud/Disputes experience
Advanced knowledge of risk management principles and regulatory compliance requirements
Strong organizational, analytical, critical thinking and problem-solving skills
Excellent verbal and written communications
Strong interpersonal skills and ability to build strong partnerships and work collaboratively with all businesses
Ability to deal with ambiguity, multi-task and work in a fast-paced environment
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