Managing Consultant in IT Service Organization focusing on IT strategy and process improvements. Leading project implementations and guiding consulting teams for client success.
Responsibilities
Lead client projects to establish a service-oriented approach within IT organizations
Define service models, services and SLAs, and design the necessary roles and governance structures
Support the implementation or adaptation of ITSM processes at client organizations
Further develop our consulting offering by contributing experience and new methods
Provide subject-matter leadership to other (senior) consultants in joint projects
Requirements
Several years of professional experience in consulting as a Lead Consultant or leadership experience within an IT organization
Strong understanding of frameworks such as ITIL, COBIT or SIAM
Ability to work independently and take ownership in challenging situations
Excellent analytical skills, strategic thinking and a strong solution focus
Very good presentation and communication skills in German
Benefits
We subsidize not only your company bike (JobRad), but also your public transport (ÖPNV) ticket, benefiting both the environment and your wallet.
We support your gym membership and preventive healthcare.
We enable work–life balance according to your needs, with the option for mobile/remote working.
We offer 30 days of vacation per year. Take just one day off for Christmas Eve and New Year's Eve. If you want a longer break, we offer the option of a sabbatical.
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