Managing Consultant leading IT services orientation projects within an IT organization. Defining service models, governing structures, and guiding ITSM process implementation.
Responsibilities
Lead client projects to establish service orientation within IT organizations.
Define service models, services and SLAs, and design the necessary roles and governance structures.
Support the implementation and/or adaptation of ITSM processes at client organizations.
Further develop our consulting offering by contributing your experience and new methods.
Provide subject-matter leadership to other (senior) consultants in joint projects.
Requirements
Several years of professional experience in consulting as a lead consultant, or leadership experience in an IT organization.
Strong understanding of frameworks such as ITIL, COBIT or SIAM.
Ability to work independently and take responsibility in challenging situations.
Excellent analytical skills, strategic thinking, and an above-average solution orientation.
Very good presentation and communication skills in German.
The list of requirements is a wish list. Please apply even if you do not meet all points — many skills can be learned on the job.
Benefits
We subsidize not only your company bike (JobRad) but also your public transport (ÖPNV) ticket, helping both the environment and your wallet.
We support your fitness membership and preventive health measures.
We enable work–life balance according to your needs, including the option for remote/mobile work.
We offer 30 days of annual leave. You only need to take one day off for Christmas Eve and New Year's Eve.
If you would like a longer break, we offer the option of a sabbatical.
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