Data Engineer developing data platforms for a consulting firm focused on quality solutions. Collaborating within a small team to deliver robust infrastructure and systems.
About the role
- Technical support role ensuring reliability of blue light network services through incident resolution and collaboration with teams. Resolving technical issues in the Data Networks team for Managed Services Contract.
Responsibilities
- Resolve complex technical issues escalated from second line, delivering timely and effective outcomes for the customer.
- Investigate and troubleshoot unfamiliar issues, applying technical expertise to identify root causes and sustainable solutions.
- Manage and prioritise your workload to meet key performance indicators, while supporting lifecycle management and security vulnerability remediation across the network estate.
- Contribute to continuous improvement initiatives and maintain up-to-date knowledge of BT products, solutions and industry developments through ongoing professional development.
- Deliver an effective, innovative and ISO20K-compliant service that meets contractual commitments and evolving customer needs.
Requirements
- You must either hold or be eligible for SC (Security Clearance) & NPPV 3 Clearance for this role, which will require a minimum of 5 years working history in the UK to be eligible.
- A customer-focused approach, with a commitment to delivering proactive, high-quality service and taking ownership of actions and outcomes.
- Experience working collaboratively across cross-functional or virtual teams, with the ability to build positive relationships at all levels and communicate technical information clearly to non-technical audiences.
- Experience in at least two of the following: Cisco networking (including CCNA or working towards), network security, wireless networking, Cisco Prime/ISE/DNAC, or SolarWinds.
- Ability to produce clear technical documentation, alongside knowledge of EMS products, customer IT systems and applications.
- Experience working with ITIL processes, including supporting process training or briefings, monitoring performance and compliance, and contributing to process reporting.
Benefits
- 10% on target annual bonus
- BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
- X4 Salary Life Assurance
- Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
- 25 days annual leave (not including bank holidays), increasing with service
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks paid carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes
- Discounted broadband, mobile and TV package, including 50% off EE mobile pay monthly or SIM only plans
- Access to 100’s of retail discounts including the BT shop
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Data Engineer designing and maintaining data pipelines within a fast - growing social impact startup. Collaborate cross - functionally to enhance products and analytics capabilities.
Senior Associate in data engineering at PwC focusing on designing robust data solutions. Leading complex data pipeline projects and collaborating with cross - functional teams to support automation and analytics.
Data Engineering & Warehousing Manager overseeing data engineering and warehousing operations at Hastings Insurance. Leading pipelines, platforms, and technical teams for enterprise data insights.
Senior Data Engineer delivering scalable data solutions in data engineering team at fintech startup. Building and maintaining data pipelines, collaborating with cross - functional teams for accurate data delivery.
Software Engineer contributing to Machine Learning initiatives and data infrastructure at AKASA. Working in a hybrid setup between South San Francisco and NYC.
Senior Enterprise Data Architect at Fresenius Kabi shaping data governance and architecture strategies across the enterprise for data - driven decision - making.
Database Engineer I focused on acquisition and integration of data into Data Lake. Responsible for management of databases and leading company’s data strategy.
Data Engineer at Logcomex, developing robust data pipelines and ensuring data quality for trade solutions. Collaborating with various teams to optimize data governance and performance.
Senior Data Engineer designing scalable data pipelines and supporting ML workloads at Trainline. Collaborating with cross - functional teams in a hybrid environment based in London.