Data Analytics Advisor responsible for delivering high - quality analytics and reporting for Cigna's customer experience team. Collaborating with operational leaders and stakeholders to inform data - driven decisions.
About the role
- Senior Data Analyst responsible for creating high-quality reports and analysis for HCVT's advisory practice. Leveraging data-driven insights and collaborating with clients to support better business decisions.
Responsibilities
- Design, develop, and maintain executive reporting dashboards in Power BI, Tableau, and Looker, summarizing key business insights for clients.
- Extract, clean, and transform data to prepare for reporting, using SQL and Snowflake, Big Query, and other data warehouse tools.
- Create advanced analyses and forecasting models in Excel, including revenue projection models, customer cohort models, expense projections, and other key reports.
- Suggest KPIs for clients to track, based on their long-term goals and operating targets.
Requirements
- Bachelor’s degree in Data Science, Computer Science, Business, or a related field.
- 5+ years of experience in data analysis, business intelligence, or a related field.
- Proven experience as a business analyst.
- Advanced proficiency in SQL for data extraction, manipulation, and analysis, including CTEs, variables, subqueries, window functions, and advanced SQL aggregation functions.
- Expertise in Power BI, including advanced DAX, and preferably M for data modeling and reporting.
- Excellent knowledge of Excel, including advanced functions and data analysis.
- Experience in data visualization and dashboard creation.
- Familiarity with data warehousing concepts and ETL processes.
- Strong analytical and problem-solving skills.
- Strong attention to detail, and pride in creating high-quality work.
- Ability to clearly present complicated analytics to non-technical stakeholders.
Benefits
- Hybrid Work
- HCVT currently offers a hybrid work model that allows eligible employees to work both remotely and in the office, based on business needs and team coordination. When working remotely, employees are expected to meet the same performance standards, adhere to the same policies, and maintain the same level of communication, collaboration, and responsiveness as working in the office.
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