Data Analytics Advisor responsible for delivering high - quality analytics and reporting for Cigna's customer experience team. Collaborating with operational leaders and stakeholders to inform data - driven decisions.
About the role
- Data Analyst turning data into actionable insights that drive product decisions at Handoff, an AI construction agent. Collaborating across teams to define metrics and support impactful experiments.
Responsibilities
- Write and maintain high-quality SQL queries to analyze product usage, funnels, retention, and business performance.
- Build, own, and iterate on dashboards that track core product, growth, and operational metrics.
- Support product and growth experiments by defining hypotheses, success metrics, and post-experiment analysis.
- Translate ambiguous questions into structured analyses and clear, actionable recommendations.
- Work closely with Data Engineering to validate data sources, improve data quality, and ensure metric consistency.
- Document metrics, dashboards, and analytical assumptions to build long-term trust and shared understanding.
- Present insights clearly to technical and non-technical stakeholders, focusing on impact and decision-making.
Requirements
- 4+ years of experience in data analytics or related roles.
- Strong **SQL expertise** with experience tuning queries and designing efficient schemas.
- Experience building dashboards and visualizations using tools like Looker, Metabase, Tableau, Power BI, or similar.
- Ability to break down ambiguous problems into clear questions, metrics, and analyses.
- Solid product and business intuition, understands how user behavior connects to outcomes.
- Strong communication skills, able to explain insights clearly and concisely.
- Comfort working cross-functionally with Product, Engineering, and GTM teams.
- Comfort working in a fast-paced environment with evolving data models.
Benefits
- 💸 Competitive **salary in USD**
- 💰 Attractive **stock options**
- 🌴 **Unlimited PTO**
- 🚛 Relocation** allowance**
- 👨💻 **Top-notch** equipment
- 🧳 **Team offsites around the world** - we've already been to more than 5 countries!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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