Customer Ops & Automation position at Vroomly focusing on system optimization for customer care functionalities. This role involves working with tools, data, and automation to enhance customer experience in Lisbon.
About the role
- Operations Supervisor managing supply chain operations for GXO, ensuring efficiency and team performance.
Responsibilities
- Ensure efficient daily operations of the warehouse
- Prepare schedules
- Supervise the team and provide training and coaching to improve performance
- Monitor work quality to consistently deliver exceptional customer service
- Demonstrate an understanding of the company quality policy
- Adhere to the GXO 7S program
- Communicate well with leadership, team members and other departments
- Implement continuous improvement action plans
- Always maintain a clean environment
Requirements
- 2 years of relevant work experience
- Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment
- Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
- Bachelor's degree in Logistics or a related field (preferred)
- 2 years of managerial or supervisory experience (preferred)
- Bilingual English/Spanish (preferred)
- Experience in an AS9100 or ISO environment (preferred)
- Warehousing or Third-Party Logistics (3PL) experience (preferred)
Benefits
- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- Disability
- Generous benefits package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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