As a Software Application Engineer, support technical systems for Warner Music Group's global operations while collaborating with diverse teams.
About the role
- Senior Business Systems Engineer for WMS team at Grainger optimizing supply chain tech. Leading integrations with ConnectShip and FedEx while ensuring operational excellence.
Responsibilities
- Design, configure and/or develop, deploy, optimize, monitor and improve systems and business applications.
- Clearly demonstrates understanding of the implications of their usage on the business.
- Contribute to capability roadmaps and conduct technology research for innovation and continuous improvement.
- Translate complex business requirements into detailed technical specifications and deliverables.
- Specialize in core technical and functional domain experience within respective team.
- Define nonfunctional requirements in accordance with engineering best practices (security, reliability, performance).
- Partner with administration and operational teams to improve key service practices.
- Document technical debt and waste.
- Develop sustainable feedback loops for continuous improvement.
- Build sustainable systems with monitoring and observability, and set standards for operating procedures.
- Support team activities (daily status meetings, tech huddles, desk checks) and pair with peers to work on stories.
- Regularly evaluate current business processes, applications, and systems to identify improvements that increase efficiency and effectiveness.
- Provide coaching and mentoring to junior engineers.
Requirements
- Bachelor’s degree or equivalent experience.
- 5+ years of configuration and/or development experience across a broad range of hardware and software products.
- Proficient ability to design, develop, test, and deploy applications/systems using proven technologies across multiple environments.
- Strong coding, debugging, and analytical skills, with the ability to write and maintain production-quality code.
- Experience with ConnectShip and compiled applications (e.g., Custom Shipping App, AMP interface for EWM/Manhattan).
- Experience with FedEx Ship Manager Server (backend shipping application).
- .NET or Java development experience (critical for supporting ConnectShip modernization and AMP migration).
- Experience with scripting languages like PowerShell, Python, etc.
- Experience with Ansible as an automation engine for playbooks in YAML.
- Transportation and carrier knowledge (preferred), as this role often involves working closely with carrier-side integrations.
- Kafka, JSON, and other modern integration technologies a plus.
- Proficient troubleshooting and problem-solving skills across multiple systems.
- Experience with SAP HANA platforms and integration with external systems (WES/WCS) required.
- Ability to work with Infrastructure as Code, containerization, deployment, and scalability.
- Excellent interpersonal and communication skills; ability to bridge business and technical stakeholders.
- Comfortable working in agile, fast-paced, and warehouse/operations-driven environments.
- Ability to triage production issues and embed engineering best practices.
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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