SAP PM/CS Consultant providing technical and advisory support for SAP implementation projects in a family-run company. Focused on service processes in the utilities and energy sector.
Responsibilities
Functional and technical consulting in SAP PM/EAM and SAP CS (Customer Service) as part of implementation, transformation and optimization projects
Analysis of existing maintenance and service processes (e.g., network and plant maintenance, fault management, meter/measurement point services, technical customer service) and design of target processes
Design and implementation of solutions in Customizing, in particular: notification and order processing in PM/CS
Maintenance planning, maintenance plans and strategies
Service orders, service contracts and billing of service activities
Integration of PM/CS processes with adjacent modules (MM, SD, FI/CO, and where applicable IS-U / S/4HANA Utilities)
Assessment and further development of existing CS landscapes in S/4HANA compatibility mode and design of target architectures based on SAP S/4HANA Service
Support for migration from SAP CS to SAP S/4HANA Service (e.g., process mapping, data and object transfer, interface considerations)
Support for testing, migration and go-live as well as operational support (2nd-/3rd-level support)
Preparation of functional and technical specifications, documentation and training materials
Conducting workshops and training sessions with business units (network operations, engineering, customer service)
Optional: participation in presales activities, effort estimation and proposal preparation
Requirements
Degree in (business) computer science, industrial engineering, business administration, or a comparable technical/commercial qualification
Several years of project experience as an SAP PM/EAM consultant, ideally complemented by experience in SAP CS (Customer Service)
Deep expertise in SAP PM/EAM, in particular: technical locations and equipment
Ideally knowledge of SAP CS: service notifications and service orders
Service contracts, warranties and billing of service activities
Understanding of the SAP roadmap for CS (use in compatibility scope and strategic replacement)
Initial or advanced experience with SAP S/4HANA Service and/or transforming CS processes to S/4HANA Service
Project experience in S/4HANA environments (e.g., simplifications, Fiori apps for maintenance and service)
Ideally experience in the utilities / municipal utility sector (e.g., network and asset management, fault management, meter/measurement point services)
Structured, solution-oriented working style and a strong team orientation
Very good German language skills (written and spoken); good English skills desirable
Benefits
Work in a team with mutual respect in an owner-managed family business
Attractive compensation
Transparent and flexible working hours model, including a home office arrangement
Predominantly remote assignments
Individual certified training and development opportunities – including in SAP S/4HANA Service and Field Service Management
Regular feedback meetings and enjoyable company and team events
Flat hierarchies and short decision-making paths
Company car available for private use
Company pension plan
Bicycle leasing
Modern work equipment, also available for private use
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