Cloud Operations Engineer supporting and maintaining multi - cloud public infrastructure for enterprise customers. Working in structured ITIL environment and contributing to operational excellence.
About the role
- Senior Engineer responsible for building and maintaining the hybrid platform for autonomous vehicles. Focused on reliability and automation for critical systems at GM.
Responsibilities
- Implement and manage Service Level Objectives (SLOs) and SLIs for critical hybrid services, ensuring the platform meets rigorous uptime and readiness targets.
- Drive the automation of foundational on-prem utilities—including DHCP, PXE, and NTP—to ensure the fleet of remote CI-based hardware benches is always provisioned and ready-state.
- Build and optimize observability stacks (dashboards and alerting) to detect system degradation before it impacts developers, focusing on reducing Mean Time to Recovery (MTTR).
- Own the integrity of data ingestion paths from physical test benches through the secure cloud network, ensuring dependencies are stable and performant.
- Identify and eliminate "human duct tape" by replacing manual, repetitive tasks with robust automation primitives and self-service tools.
- Provide technical guidance and peer reviews for other engineers, fostering a culture of high-quality code and resilient architecture.
Requirements
- Proven professional experience in Site Reliability Engineering (SRE) or DevOps, ideally within a hybrid cloud environment.
- Strong proficiency in Linux systems administration and the management of core networking services (DHCP/PXE).
- Hands-on experience with Infrastructure as Code (IaC) and configuration management tools (e.g., Chef, Ansible, or Terraform).
- Ability to break down broad technical challenges into clear, implementation-ready initiatives with minimal supervision.
- A 'Growth-based Mindset' with a commitment to continuous learning and upskilling in a high-velocity environment.
- Experience with Kubernetes (k8s) and monitoring high-throughput data pipelines.
Benefits
- medical
- dental
- vision
- Health Savings Account
- Flexible Spending Accounts
- retirement savings plan
- sickness and accident benefits
- life insurance
- paid vacation & holidays
- tuition assistance programs
- employee assistance program
- GM vehicle discounts
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