Bilingual Travel Representative connecting clients to travel options while providing customer service for Teleperformance. Engaging with customers and utilizing sales techniques to maximize bookings.
About the role
- Franchisee-in-Training at Giant Tiger developing retail management and leadership skills. Responsible for store operations and community engagement while completing training in Outaouais region.
Responsibilities
- Complete all training modules and assigned projects during the Franchisee in Training Program.
- Engage in formal mentorship to develop entrepreneurial and leadership skills.
- Participate in in-store experiences with leaders and their teams.
- Shadow current Franchisees across various regions in Canada.
- Work closely with staff and interact with customers in the community.
- Gain hands-on experience in: Store Management, Staff Management, Administration and Reporting, Community Engagement.
Requirements
- University or College certification in Business Administration, Retail Management, Operations Manager, a related field or equivalent years of retail experience
- Minimum of 3 years of experience in retail environment with at least 1 year in a supervisory role
- Ability to coach and lead teams, with the flexibility to adapt leadership styles to meet the diverse needs of team members
- Strong basic computer skills with a willingness and ability to quickly learn new software, systems, and adapt to GT procedures
- Strong communication skills, including the ability to convey ideas clearly, actively listen, and foster productive dialogue in both written and verbal forms
- Excellent planning and organizational skills, with the ability to efficiently manage tasks, schedules, and projects
- Dedicated to community engagement, demonstrated by active participation in non-profit initiatives, recreational sports teams, and/or local organizations
- French is required in the French speaking provinces/regions (bilingualism in French and English is required for this role as the Franchisee In Training would have to speak to both English and French-speaking customers)
Benefits
- Competitive salary reflective of market rates
- Bonus Plan
- Comprehensive training and continuous learning
- Paid Vacation Time
- Flexible Health Benefits as of day 1
- Employee discount at Giant Tiger Stores
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