Program Manager overseeing named Enterprise Services accounts. Responsible for project management and operational oversight to ensure customer satisfaction with service delivery.
About the role
- Program Manager supporting Aero Alliance's repair development, driving cost reduction and improved turnaround times for GE and Baker Hughes. Works closely with engineering teams and suppliers for new repair initiatives.
Responsibilities
- Manage Repair Development deck budget, POs (from Channels) & cost trucking
- Manage Repair Development Statement of Work redaction and update
- Manage Repair Development programs invoices (receiving and trucking) for POs issued to Engineering Departments (AEO, GEV, BH) in close contact with Finance
- Support Repair Development Strategy for Aero Alliance (50/50 joint venture between GE Power & Baker Hughes)
- Coordinate and align Channels and AA internal function (Platform Leaders, Operation, Sourcing, Cost Out) on Repair Deck definition and project prioritization
- Manage pacing & reporting session (material preparation, performance trucking, …) for Repair Development deck execution
- Support creation and execution of Repair Multi-Generational Product Plan (MGPP) and New Product Introduction (NPI) for MRO expansion and Level 5 Component Repairs
- Support business cases redaction for repairs, including Engineering, P&E and any other related capital or operational expense investment to develop new repairs, for existing fleet and new products
- Support visibility for total Repair Entitlement by Platform (LM2500, LM6000, LMS100, LM9000) working closely with Platform Leaders
- Develop and execute new repair qualification projects, for L4 shops;
- Develop and execute industrialization of new technologies for repair;
- Prepare Industrialization metrics and reporting sessions;
- Partner with Cost-Out Team exploring potential cost-out projects coming from ideas generated during AWO & sharing sessions with cross functional teams, while getting Finance’s validation of Business cases involved.
- Identify opportunities for improved of Turn Around Time for Level 5 repairs across Supply chain of Aeroderivative technology and work cross-functionally to develop and drive action plans
- Understand and drive partnership for improvement for GEA L5 Shops performance through recurrent reviews.
- Ensure timely execution of repair development related programs and activities.
- Drive strong operating rigor on execution and process improvement for Departure Records to meet critical customer needs, including centralized prioritization, working with GE Aerospace, Aero Alliance, Authorized Service Providers, and main vendors to maximize impact.
- Work in close partnership between Engineering and Operations to execute repairs
- Facilitate alternative Repair Vendor(s) scouting in collaboration with Sourcing
Requirements
- Bachelor’s degree in Engineering, Mathematics, Computer Science, Business or related field of study from an accredited college or university
- Strong experience in Production Control, Product Management, Engineering, or other relevant technical functions.
- Ability to handle big data through digital instruments (Excel, Smartsheet, PPT, Projects, …)
- Willingness to travel around 20% of the time worldwide
- Proven track record of delivering results in a dynamic business environment.
- Demonstrable competence in Aeroderivative repair world.
- Owner’s mindset and proactive action and communication
- Experience that demonstrates deep technical knowledge and understanding of Aeroderivative Gas Turbines is an advantage.
- Experience on management systems (Foxtrot/Sciforma One2Teams/…)
- Self-directed with demonstrated leadership and problem-solving skills.
- Displays good interpersonal skills, and able to communicate well with internal and external customers.
- Six Sigma Green Belt certification or equivalent quality certification
- Demonstrated ability to meet goals and objectives.
- PC Proficiency
- Understands business objectives and drives specific tasks required to meet the objectives.
- Understands products, capabilities, and limitations in sufficient detail to be able to develop offerings that meet customer needs.
- Communicates the business vision effectively in an open and consistent manner.
- Encourages input from all members of the team.
- Understands customer needs and ensures that they are met.
- Measures processes and performance through the customer's eyes
- Communicates messages clearly and concisely.
Benefits
- Relocation Assistance Provided: No
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