Product Manager in charge of product strategies and development for Despegar, the leading travel platform in Latin America. Collaborating with IT, UX/UI, and commercial teams to innovate solutions.
About the role
- Director of Product Management for A2A and MCP Integrations at Genesys Cloud. Leading product strategy and execution to enhance enterprise connectivity and integration capabilities.
Responsibilities
- Own the end-to-end product strategy for Genesys Cloud A2A and MCP ecosystem connectivity across enterprise applications and AI platforms
- Define and execute a multi-year roadmap aligned with corporate objectives, platform standards, and enterprise customer needs
- Drive alignment across engineering, UX, product, sales, and customer success to deliver high-impact integration capabilities
- Establish governance frameworks, reusable patterns, and reference architectures that accelerate secure integration development
- Design scalable connectivity models that improve adoption, reduce operational friction, and minimize support burden
- Define and monitor ecosystem performance metrics including reliability, latency, observability coverage, and error rates
- Influence platform architecture decisions to ensure integrations are secure, resilient, compliant, and enterprise-ready
- Conduct competitive benchmarking to identify ecosystem gaps and strengthen integration differentiation
- Partner with senior stakeholders to clarify roadmap direction and support enterprise sales engagements
Requirements
- Bachelor’s degree in Computer Science, Engineering, Linguistics, or a related technical field
- 7 or more years of product management experience in SaaS, cloud platform, or enterprise software environments
- Demonstrated experience defining and delivering integration or platform connectivity strategies
- Strong understanding of API design, event-driven architectures, and enterprise integration patterns
- Experience working with AI integration frameworks, model providers, or governed connectivity standards such as A2A or MCP
- Proven track record influencing cross-functional stakeholders without direct people management authority
- Experience operating at enterprise scale, including security, compliance, and data governance considerations
- Excellent written and verbal communication skills, including executive-level presentation experience.
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
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