Regulatory Affairs Manager coordinating regulatory submissions and compliance for Patient Assistance Programs in Brazil. Collaborating with stakeholders on program execution while ensuring ethical standards.
About the role
- Senior GRC Engineer focusing on protecting customer and enterprise data at Genesys. Leading security assessments and compliance with cloud security frameworks in a global context.
Responsibilities
- Protecting customer, employee, and enterprise data at scale
- Drive the integrity and evolution of the Product Security GRC program
- Ensure secure, resilient experiences power how organizations engage
- Lead comprehensive security assessments across applications, cloud services, and third-party integrations
- Evaluate and validate security controls against frameworks such as ISO 27001, SOC 2, PCI DSS, and NIST CSF
- Review cloud and application architectures to identify design risks
- Influence engineering decisions by providing actionable security guidance
- Partner with internal and external auditors to demonstrate control effectiveness
- Translate regulatory and compliance requirements into technical specifications
- Drive remediation efforts by collaborating with cross-functional stakeholders
- Enable security at scale by improving GRC processes, tooling, and automation
Requirements
- 5+ years of experience in GRC, cloud security, security engineering, or architecture review within complex technology environments
- Current valid Reliability Status required for handling Protected A and Protected B information under Canadian standards
- Strong expertise in cloud platforms, particularly AWS, and their native security services and controls
- Demonstrated experience reviewing architecture diagrams, data flows, and engineering design patterns in SaaS environments
- Deep familiarity with security frameworks including ISO 27001, SOC 2, PCI DSS, and NIST CSF
- Proven ability to conduct technical risk assessments and translate findings into actionable remediation strategies
- Solid understanding of CI/CD pipelines, identity and access management, network security, and monitoring systems
- Strong communication skills with the ability to convey complex technical risks to both technical and business stakeholders.
Benefits
- Comprehensive extended group health coverage
- Generous paid time off, including vacation and personal leave
- Retirement savings program with employer RRSP matching up to a prescribed maximum amount
- Family-friendly benefits, including parental leave top-up and adoption assistance
- Growth and development opportunities through access to learning resources and internal mobility programs
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