Onsite Lead Service Integrator – Therapy Guidance

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About the role

  • Lead Service Integrator responsible for developing service strategies for Radiation Therapy software at GE HealthCare. Collaborate with cross-functional teams to ensure customer acquisition and retention goals are met.

Responsibilities

  • Define a comprehensive service strategy covering multiple offerings
  • Own the complete life-cycle management from start to finish
  • Lead the PRD process to ensure timely execution of the upstream and downstream activities
  • Ensure that the solutions are scalable, sustainable, fault tolerant, and within operational cost budgets
  • Track service program outcomes through established metrics
  • Work closely with Program Manager, Product Manager, and regional teams to define strategy

Requirements

  • Experienced Service Design Leader (5+ yrs)
  • Bachelor’s degree in STEM Majors
  • Deep technical understanding of software service offerings and life cycle management
  • Experience with defining requirements, flow-down, verification & validation, and traceability
  • Awareness on complex medical software deployments such as EMR or PACS
  • Understands Medical Device Software Design Principals, requirements for meeting various country regulatory clearances

Benefits

  • medical, dental, vision
  • paid time off
  • 401(k) plan with employee and company contribution opportunities
  • life, disability, and accident insurance
  • tuition reimbursement

Job title

Lead Service Integrator – Therapy Guidance

Job type

Experience level

Senior

Salary

$120,000 - $180,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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