Engineer responsible for developing and integrating applications for Forterro's clients. Collaborating with small teams and ensuring timely delivery of remote services in ERP Clipper.
Responsibilities
In collaboration with the Clipper service team, you will be responsible for delivering billable services for Forterro clients.
The majority of interventions take place remotely, via videoconference, or independently while respecting deadlines and the client's specifications.
You will work within a small team where autonomy, communication, and information sharing are essential.
After an onboarding period within the Clipper service team, you will perform various technical and functional services for our clients.
Your role will cover the following areas:
Training Clipper ERP users remotely, via videoconference, and consistently producing session reports.
Implementing customizations in WinDev: print layouts, windows, exports, imports, macros, and user code.
Migrating existing customizations during updates or version changes.
Writing specifications (functional and technical) in collaboration with clients and their partners to define requirements.
Resolving client support tickets, ensuring thorough follow-up and appropriate responses.
Requirements
You have strong WinDev programming skills and are comfortable with the Microsoft Office suite, with knowledge of SQL.
Proficiency in Power BI would be a plus.
You have prior experience working with an ERP and at least two years of professional experience.
Ideally, you have knowledge of commercial management and billing, and, if possible, some exposure to the industrial sector.
You can work autonomously while being fully aware of the importance of teamwork.
You are comfortable in both French and English, orally and in writing.
Benefits
Occasional travel within France is expected for semi-annual meetings.
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