ServiceNow Administrator implementing technical strategies that power FCC’s daily operations and managing ITSM and ITOM practices. Developing high-quality ServiceNow features and ensuring platform stability.
Responsibilities
Implement technical strategies that power FCC’s daily operations
Manage ITSM and ITOM practices
Develop and maintain high-quality ServiceNow features
Follow established administrator and development guidelines
Track and maintain platform health and stability
Implement complex team strategies through precise technical execution
Build, execute and maintain robust automation tests
Analyze requirements to develop automation and unit tests
Support end users and implement necessary fixes
Requirements
A degree in computer science or engineering
Minimum one to three years of related experience in ServiceNow development (or an equivalent combination of education and experience)
Solid knowledge of ServiceNow configurations and ITSM processes
Demonstrated proficiency in automation testing and following rigorous technical standards
ServiceNow Certified System Administrator (CSA) preferred (please state certification number)
Benefits
Competitive total rewards packages: market-aligned and performance-based salary and incentive programs
Flexible and comprehensive group benefit and savings plans
Well-being support through benefits and wellness programs
Learning and development opportunities to help you thrive
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