Hybrid Head of Controls, Capabilities and Frameworks

at Financial Conduct Authority

• Job title: Head of Controls, Capabilities and Frameworks
• Job type: Full Time
• Experience level: Lead
• Salary: £130,000 - £165,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Head of Department overseeing operational frameworks and teams at FCA. Driving strategic improvements in financial regulation and supervision with a focus on continuous development.

Responsibilities

• Lead the strategic direction for our ongoing improvement of processes and controls within Supervision, Policy and Competition (SPC) in the FCA.
• Work alongside the CCF Director, SPC Directorates and FCA operations colleagues to deliver operational excellence and embed strategic business outcomes across SPC.
• Build and sustain the capabilities, knowledge and culture within SPC to enable it to achieve its strategic outcomes.
• Deliver excellence in the adoption and embedding of our operating frameworks and drive a culture of continuous improvement.
• Leading on performance, capability and culture within the directorate, with a strong focus on operational excellence.
• Delivering through others by relying on coaching, influencing and negotiating skills with a range of internal and external stakeholders.
• Building a strong and inclusive directorate that attracts and develop diverse talent.

Requirements

• Strong experience of Financial Services markets and their regulation.
• Strong experience of running operational functions.
• Strong experience of leading teams through ambiguity and in achieving ‘continuous improvement’.
• Proven experience delivering complex, cross organisational programmes or workstreams.
• Strong track record of building and maintaining credible relationships with Executive Directors, Directors and other senior leaders.
• Ability to operate with agility, pace and resilience in an environment with competing deliverables and high scrutiny.
• Experience leading with vision, structure and direction, in times of ambiguity and uncertainty.
• Able to identify, scope and improve ways of working with a continuous improvement and problem-solving approach.
• Ability to analyse, investigate and evaluate information and data, to make evidenced judgments.
• Strong stakeholder management skills to develop networks across FCA and ‘join dots’ to build sense of common purpose, maintaining consensus behind an agreed plan.
• Strong personal resilience, gained through experience in working under pressure from competing (and potentially conflicting) demands.
• Strategic mindset with the ability to translate organisational strategy into clear, deliverable actions for SPC.

Benefits

• 30 days holiday per year plus bank holidays
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
• Life assurance of eight times your basic salary
• Income protection