Systems Analyst responsible for designing enhancements and new applications at HCSC. Integrates technical and business requirements, serving as the technical designer and providing on - call support.
About the role
- Business Systems Analyst III focusing on licensing and fulfillment systems. Partnering with engineering on solutions and optimizing processes for F5's product portfolio.
Responsibilities
- Serve as a subject matter expert for licensing and fulfillment systems, processes, and data flows across F5's product portfolio
- Elicit, document, and analyze business requirements from stakeholders across Sales, Finance, Legal, Engineering, and Product teams
- Translate business requirements into clear functional specifications, user stories, and process documentation
- Partner with engineering and development teams to design, test, and implement system enhancements and new capabilities
- Support the end-to-end license lifecycle, including provisioning, entitlement management, renewals, telemetry and fulfillment workflows
- Identify gaps, inefficiencies, and opportunities for process improvement within licensing and fulfillment operations
- Create and maintain detailed documentation including business process flows, data dictionaries, and system configuration guides
- Lead and facilitate working sessions, sprint reviews, and stakeholder meetings
- Define and execute UAT (User Acceptance Testing) plans, and coordinate testing with business stakeholders
- Support integrations between licensing platforms and adjacent systems such as CRM (Salesforce), Oracle EBS , and Product Lifecycle Management tools
- Respond to, and help manage incidents. Participate in RCA activities and assist with defining SLOs and SLIs for business stakeholders
- Available for escalations outside office hours
Requirements
- 5+ years of experience as a Business Systems Analyst or similar role, ideally in a technology or SaaS company
- Experience working in Agile/Scrum environments; familiarity with tools like Jira and Confluence
- Proficiency with enterprise systems such as Salesforce, Zuora, Oracle or similar licensing/ERP platforms
- Excellent written and verbal communication skills, with the ability to bridge technical and business conversations
- Strong analytical and problem-solving skills with a data-driven mindset
- Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment
- Experience writing user stories, use cases, and functional specifications
Benefits
- Flexible work arrangements
- Professional development opportunities
- Equal Employment Opportunity
- Variety of reasonable accommodations for candidates
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Systems Engineer responsible for designing and supporting enterprise solutions using Microsoft technologies. Part of a team driving innovation and smarter communities at NEC Australia.
Systems Engineer supporting the development of IT and communication systems across the full engineering lifecycle for Defence sectors. Collaborating with multi - disciplinary teams to ensure robust system solutions.
Business Systems Analyst role at Manulife bridging business goals and technology solutions across integrated environments. Collaborating with multiple teams to deliver high - quality outcomes.
Principal Presales Systems Engineer at HPE for Vodafone, serving as a technical resource and supporting sales initiatives. Covering advanced networking solutions and customer consulting.
Engineering Manager using your expertise to manage functional teams for aerospace and defense products and services. Overseeing engineering design, documentation, and approvals to meet program schedules and goals.
Engineering Manager overseeing ISR and aviation systems development projects for SNC. Leading functional teams through program execution with a focus on performance and innovation.
Senior cybersecurity expert driving product security from the ground up for autonomous UGV technology at Fernride's Munich headquarters. Establishing controls, evaluating threats, and defining security architecture.
Senior design assurance expert shaping safety architecture and processes for autonomous UGV technology at Fernride. Maintain compliance, conduct safety analysis, and translate requirements into verifiable measures.
Systems Engineer / Software Packager managing software packaging lifecycle for digital transformation leader. Collaborating with global teams in a highly technological environment.