Product Designer creating intuitive, accessible product experiences for hx platform. Collaborating with cross - functional teams to deliver impactful design solutions while utilizing AI tools.
About the role
- Product Design Lead defining scalable communication systems across Expedia’s ecosystem for traveler journeys. Ensuring quality and consistency in user experiences for booking, servicing, and communications.
Responsibilities
- Lead end-to-end experience design for complex traveler and partner journeys across core experiences such as booking, servicing, and communications, from problem framing through delivery and iteration.
- Translate ambiguous business problems, data insights, and customer needs into clear design hypotheses, flows, and interaction patterns that improve usability and business outcomes across multiple Expedia Group products.
- Create and evolve interaction models, information architecture, and detailed UX deliverables (including user journeys, wireframes, and prototypes) that are scalable across platforms and adaptable to multiple domains.
- Partner closely with Product, Engineering, Research, Data, and Content teams to define requirements, validate solutions with customers, and ensure high-quality implementation of designs that align with technical, platform, and business constraints.
- Advocate for design standards, accessibility, and design systems usage, contributing reusable patterns and guidelines that increase consistency, efficiency, and quality across core experiences.
- Apply familiarity with AI-driven systems, tools, or workflows and AI/ML concepts to improve traveler and partner experiences, and safely integrate and operate AI/ML‑enabled solutions that enhance task completion, personalization, or support.
Requirements
- Bachelor’s degree in Design, Human-Computer Interaction, a related field, or equivalent practical experience in user experience or product design.
- 7 - 10+ years designing digital product experiences (consumer or enterprise), with deep experience in scaling complex systems.
- Experience delivering digital products or services as a UX or product designer, including demonstrated ownership of complex flows or surfaces within a core product area.
- Proficiency in core UX skills including user flows, interaction design, information architecture, prototyping, and using qualitative and quantitative insights to inform design decisions.
- Experience collaborating with cross-functional teams such as Product, Engineering, and Research to ship designs that align with technical constraints, platform capabilities, and business objectives.
- Familiarity with AI-driven systems, tools, or workflows and applying foundational AI/ML concepts to real-world product problems in partnership with technical teams.
Benefits
- medical/dental/vision
- paid time off
- Employee Assistance Program
- wellness & travel reimbursement
- travel discounts
- International Airlines Travel Agent (IATAN) membership
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