Cloud Engineer at MetroStar focusing on building and securing cloud - native systems. Managing Kubernetes workloads and CI/CD pipelines in Agile teams with an emphasis on security.
About the role
- Associate Site Reliability Engineer supporting the reliability and performance of global IT infrastructure at Exegy. Engage with senior engineers and learn foundational systems engineering skills.
Responsibilities
- Support uptime across compute, storage, virtualization, and network infrastructure
- Assist in managing production systems across data centers, colocation, and cloud environments
- Participate in a 24x7 on-call rotation with escalation support
- Assist in incident response, root cause analysis, and post-mortem documentation
- Provision and deprovision users across Active Directory, Okta, and Exchange
- Manage access requests and permissions across on-prem and cloud systems
- Troubleshoot Tier 1/2 support issues across hardware, software, connectivity, and accounts
- Maintain email distribution lists and shared mailboxes
- Provide general office and A/V technology support
- Execute and maintain scripts (PowerShell, Bash, Python)
- Assist in automating operational tasks and workflows
- Support Infrastructure-as-Code (IaC) efforts under guidance of senior engineers
- Use AI tools to support troubleshooting, documentation, and operational efficiency
- Monitor systems and respond to alerts using observability tools
- Perform log analysis and update system health dashboards
- Assist in proactive performance checks across hardware and OS layers
- Support physical and virtual infrastructure, including hardware lifecycle tasks
- Perform patching, upgrades, and routine maintenance
- Assist with backup operations and validation
- Participate in disaster recovery and business continuity testing
- Maintain secure system configurations aligned with standards
- Partner with Infrastructure, Network, Security, and DevOps teams
- Create and maintain runbooks, SOPs, and documentation
- Support security controls, access management, and compliance activities
Requirements
- Foundational knowledge of IT systems including:
- Networking (TCP/IP, DNS, DHCP)
- Operating systems (Windows and/or Linux)
- Identity and access management concepts
- Comfort working in a command line environment
- Exposure to scripting or automation (PowerShell, Bash, Python, or similar)
- Basic understanding of monitoring and alerting concepts
- Strong problem-solving ability; able to break down unfamiliar issues and work toward solutions
- Clear written and verbal communication skills
- Ability to work in a team environment, including participation in an on-call rotation
- Demonstrated curiosity and initiative in learning new technologies.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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