L3 App Support Specialist maintaining BI applications for a global IT outsourcing firm. Requires 3+ years experience with SAP BO and SQL in a hybrid work setup.
EA
Hybrid SAP Technology & Platform Services Leader
Posted 1 hour ago
About the role
- Senior Manager leading SAP platform & technical services for Resideo Technologies. Ensuring operational stability, performance, and security in SAP landscapes with cloud transformation.
Responsibilities
- Own end‑to‑end availability, performance, and reliability of SAP platforms.
- Lead SAP Basis and platform operations, including monitoring, performance tuning, capacity planning, transports, backup, and disaster recovery.
- Ensure 24x7 operational stability with strong incident, problem, and change management.
- Lead and develop cross‑functional technical teams (Basis, ABAP, integrations, security/GRC, application support).
- Define and manage SLAs, KPIs, and accountability across all technical services.
- Maintain and optimize the SAP ECC (EHP7) landscape.
- Manage technical risk related to obsolete components, patching limits, custom code, and technical debt.
- Ensure compliance with internal controls, audits, and regulatory requirements.
- Lead SAP Cloud and S/4HANA strategy and roadmap, including technical readiness.
- Drive key transformation workstreams: architecture, data migration, technical conversion, clean‑core remediation.
- Partner with business and architecture teams to design scalable, future‑proof solutions.
- Oversee all SAP integrations and data flows (EDI, IDocs, middleware, external partners).
- Ensure resilient, monitored, and traceable business transaction processing.
- Own SAP security and compliance, including access controls, SoD, audits, and cybersecurity alignment.
- Manage vendors and partners, ensuring SLA performance, cost efficiency, and continuous improvement.
- Deliver success through high availability, fewer incidents, faster delivery, reduced technical debt, and strong security posture.
Requirements
- 5+ years SAP experience with strong technical foundation across: Basis / platform operations, ABAP and custom development lifecycle, Integrations (IDoc, EDI, APIs, middleware), SAP Security / GRC.
- Proven leadership of multi-disciplinary, geographically dispersed technical teams.
- Experience managing complex SAP ECC landscapes.
- Strong understanding of S/4HANA architecture and migration approaches.
- Experience with cloud platforms (Azure/AWS) and SAP hosting models.
- Experience of migrating on-premise SAP solutions to cloud platforms.
- Vendor management and outsourced service delivery experience.
- Advanced verbal and written English communication skills.
Benefits
- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team to help you excel.
- The chance to work with a global, innovative company shaping the future in its industry.
Job title
Job type
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Salary
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Degree requirement
Tech skills
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