Application Support Analyst ensuring optimal performance and reliability of production systems for a digital solutions provider. Collaborating with development, DevOps, and QA teams to enhance user satisfaction.
Responsibilities
Investigate and fix issues or bugs reported by users or monitoring systems in production environments
Participating in the various meetings (the daily, retrospective, etc.)
Coordinate with development teams for long-term fixes
Contribute and participate in the functional testing and documentation of existing and future applications
Maintain detailed records of incidents, fixes, and best practices for future reference
Identify the underlying cause of recurring issues and recommend permanent fixes
Participate in the maintenance activities of the applications and functionalities of the product
Collaborate with different teams to solve customer issues
Requirements
Technical Bachelor's Degree in Computer Engineering or Information Technology or College Diploma combined to 3 years of relevant experience
5-7 years’ experience has an application support or developer role
Excellent knowledge and experience on Python, C# and JavaScript
Knowledge of React, MS SQL, Kotlin (Asset)
Very good aptitudes to write quality code with development best practices
Good knowledge of Object-Oriented Development and SOLID principles
Good knowledge of unit tests and Test-Driven Development
Monitor application performance using tools like Grafana
Knowledge of Agile and Kanban methodologies
Excellent problem-solving and debugging abilities
Excellent knowledge of English (spoken and written)
Benefits
Medical
Dental
Term Life/Personal Accident Coverage
Wellness Sessions
Telemedicine program
Flexible hours
Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)
Senior Power Platform Architect at Bankdata responsible for platform architecture and governance across multiple tenants. Ensuring compliance and security while collaborating with various teams.
Design and develop custom applications related to DOR Content Management Solutions using Microsoft .NET Framework. Maintain and support back - end solutions with SQL databases and IBM FileNet.
Back - End Developer focusing on Python web application development for the European Commission. Collaborating with teams to create secure and scalable back - end services.
Junior Python Developer enhancing functionalities and developing new features for CLARITY projects. Involves understanding requirements, collaborating with teams, and ensuring solution quality in Mauritius.
Full Stack Engineer developing high availability applications at Estreem, a fintech leader in European payment processing. Focusing on security, performance, and continuous improvement in a hybrid setting.
Back - end Developer focused on scalable solutions for digital products at Orbio World. Collaborate on API - based features and manage back - end systems empowering non - technical stakeholders.
Systems and infrastructure programmer analyst developing IT systems and applications for Desjardins. Engaging in IT efficiency and quality while collaborating with various stakeholders.
C++/Qt Developer developing new features for Viber for Desktop. Collaborating with product, design, and QA teams to optimize application performance across platforms.
Backend Developer at Itecor working with microservices and web APIs in a multicultural agile environment. Collaborating with teams to enhance code quality and performance.