Manager of End User Services & Support at Grifols, enhancing end - user support and service delivery in IT operations.
About the role
- Body/Paint Department Service Manager overseeing heavy truck collision operations at CS Truck & Trailer Repair. Leading a team in a high-performing, fast-paced commercial repair environment.
Responsibilities
- Lead, coach, and develop a team of 15+ body and paint technicians
- Drive daily production, cycle times, and throughput to meet or exceed targets
- Ensure high-quality repairs and refinishing standards across all work completed
- Oversee job scheduling, work distribution, and shop workflow optimization
- Manage department profitability, including labor efficiency, materials usage, and cost control
- Partner with estimating, parts, and operations teams to ensure smooth job execution
- Maintain strong relationships with fleet customers and key accounts
- Ensure compliance with safety standards, environmental regulations, and company policies
- Monitor KPIs such as turnaround time, rework rates, and gross profit margins
Requirements
- 5–7+ years of progressive experience in heavy truck or commercial vehicle body and paint repair
- 3+ years of leadership experience managing 15+ technicians in a body/paint environment
- Strong technical expertise in: Frame and suspension repair, Body panel repair (steel, aluminum, fiberglass, composite), Commercial vehicle refinishing processes
- Deep knowledge of modern paint systems, including color matching, blending, and refinishing techniques
- Proven ability to hit production goals, maintain quality, and control costs
- Strong leadership presence with the ability to hold teams accountable and drive performance.
Benefits
- Paid Time Off including holidays
- 401(k) with company match after 90 days of employment
- Medical, Dental and Vision plans
- Disability Insurance
- Life Insurance
- Employee assistance program
- Boot reimbursement programs
- Tool reimbursement program
- Family oriented company that believes in a true work/life balance
- Save on commute costs – take your truck home with you!
- Fuel card
- Experienced team you can learn from
- Locally-run, family-oriented business
- Opportunities for growth in partner businesses nationwide
- Hourly pay w/ incentives - no flat rate
- Bonus/ Incentives program with high earning potential
- M-F & some Saturdays, as needed
- Time and a half on holidays
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