Product Security Engineer at Junglee Games ensuring security is integrated into each stage of the software development lifecycle. Collaborate across teams and harden the security of products and platforms.
About the role
- Field Service Engineer providing technical support and system upgrades in cybersecurity for customers. Collaborating within the Lifecycle Services team to enhance security and performance using advanced technologies.
Responsibilities
- Perform system maintenance tasks and conduct performance evaluations
- Provide technical support to customers, lead investigations, and recommend solutions
- Deliver remote technical assistance (phone, internet) for system architecture and troubleshooting
- Participate in on-call shift-based services and emergency call-outs to ensure fast and efficient customer support
- Assist in design studies, hardware and software upgrades, and modifications
- Support project activities at customer sites, including system installation and application programming
- Provide on-site customer training for Emerson products
- Stay current with the latest technologies and products relevant to your role
Requirements
- A degree in engineering, networking, computing, or electronics control and instrumentation (or equivalent practical experience)
- Knowledge of IT/OT networking, cyber security, virtualization, programming software, operating systems, Active Directory, patch management, backup, and recovery
- Strong communication skills and proficiency in Italian and English, both written and spoken
- Extensive knowledge of network architectures, administration, core infrastructure components, wireless technology, and fieldbus systems (preferred)
- Experience with start-up and commissioning in process automation (preferred)
- Familiarity with network architecture, DCS systems, and field implementation (preferred)
- Willingness to travel frequently across Italy and occasionally internationally (preferred)
- Availability for non-office hours, including weekends, to support customers and perform call-out services (preferred)
- Associate-level certification for services performed on-site (preferred)
- Understanding of control and instrumentation theory, including control loop configuration (preferred)
- Knowledge of Emerson Process Management and Process Systems and Solutions products (preferred)
- Experience with automation and control systems in process industries (typically 2–4 years) (preferred)
- Valid driver’s license preferred (preferred)
Benefits
- Our commitment to ongoing career development
- Growing an inclusive culture
- Support to thrive through mentorship, training, or leadership opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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