Project Manager specializing in SaaS solutions for Edenred, leading complex client implementations and ensuring quality satisfaction. Collaborating with product and tech teams to optimize processes.
Responsibilities
Management of strategic client projects (50%): Lead implementations including scoping, configuration, testing and deployment, acting as the primary client contact and ensuring quality and customer satisfaction.
Solution specialist (35%): Ensure the proper functioning of external integrations connected to the solution (notably APIs and SSO), and contribute to maintaining and updating technical documentation.
Collaboration with Product & Tech teams (15%): Escalate requirements, optimize processes and contribute to product evolution at the national and international level. You will naturally act as the Business Owner with the Product teams.
Requirements
Minimum 5 years’ experience in a similar role: digital project management, SaaS implementation, product consulting or equivalent environment.
Experience managing complex projects with a strong technical and/or operational dimension, particularly in client-facing contexts.
Technical skills: SaaS environments, APIs, SSO, databases in various formats, integration topics.
Training/facilitation experience: ability to train and support internal teams and clients.
Experience coordinating multi-stakeholder deployments and working with product and technical teams.
Benefits
Remote work: 2 days per week (after 3 months’ seniority)
Performance-based bonus
Meal voucher card (€11.97 per day, 60% employer contribution)
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