Instructional Design & Systems Administrator overseeing education technologies at CWSL, managing LMS, and enhancing learning experiences. Collaborating with multiple departments for effective training and resource development.
CN
Hybrid Senior System Administrator – SuccessFactors, LMS
Posted 2 months ago
About the role
- Experienced Sr System Administrator supporting LMS systems at Community Health Network. Responsible for application development, incident management, and mentoring colleagues.
Responsibilities
- User and application requirements analysis
- Application development, support, and maintenance
- Data and database analysis and reporting
- Monitor and manage incident tickets for assigned modules/databases through ServiceNow
- Ensure timely resolution and adherence to service level expectations
- Serve as a functional expert for troubleshooting and problem-solving
- Provide guidance to customers on interpreting information
- Maintain a strong understanding of assigned applications and related technologies
- Lead application upgrades
- Perform project planning, feasibility analysis, and implementation strategies
- Share knowledge with team members and mentor colleagues as needed
Requirements
- Bachelor’s Degree in a related field required
- Minimum of five (5) + years of professional experience within a Learning Management System (LMS) such as SuccessFactors, HealthStream, Lippincott or other related LMS systems
- Experience with Workday preferred
Benefits
- Providing our neighbors with the best care possible
- Volunteer opportunities
- Benefits initiatives
- Opportunities for learning and growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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