Senior Solutions Test Engineer leading validation of next-generation MSP network solutions. Collaborating across teams to ensure high standards for reliability and performance in complex environments.
Responsibilities
Lead testing and validation of large-scale MSP network infrastructures built on TCP/IP, including VPN technologies such as IPsec, GRE, and Multicast.
Design and execute test strategies for hybrid deployments, integrating on-premises infrastructure with AWS cloud services.
Validate complex cellular solutions involving hardware, firmware, operating systems, and IP networking.
Own end-to-end solution quality, ensuring all components work together under real-world conditions.
Define comprehensive test plans, test strategies, and acceptance criteria aligned with product and customer requirements.
Design, build, and maintain test systems including: test automation frameworks, custom hardware test setups, network simulation and traffic generation tools.
Identify gaps in test coverage and proactively improve testing methodologies.
Develop and maintain test automation using Python, Bash, and related scripting languages.
Build tooling to validate performance, scalability, failover, resiliency, and long-running stability.
Integrate automated testing into CI/CD pipelines where applicable.
Perform deep root-cause analysis of complex failures across hardware, software, and network layers.
Clearly document issues, reproduce defects, and work closely with development teams to drive resolution.
Champion quality throughout the product lifecycle, advocating for design improvements and risk mitigation.
Partner closely with software, firmware, hardware, DevOps, product management, and support teams.
Translate customer requirements and field scenarios into actionable test cases.
Provide technical guidance and mentorship to other test and engineering team members.
Requirements
10+ years of experience in test engineering, systems validation, or network solutions testing
Strong expertise in TCP/IP networking and large-scale IP network architectures
Hands-on experience with VPN technologies, including IPsec, GRE, and Multicast
Proven experience testing MSP-grade or carrier-class solutions
Strong scripting skills in Python and Bash for automation and tooling
Experience with scalability, performance, and soak testing in production-like environments
Proven ability to troubleshoot and analyze complex, multi-layer system failures
Linux systems knowledge and experience with network test tools (traffic generators, packet capture, protocol analyzers)
Excellent communication skills with the ability to explain complex technical issues to diverse audiences
Highly organized, detail-oriented, and capable of driving large test initiatives to completion.
Benefits
Total Rewards package including a short-term incentive program
New hire stock award
Paid parental leave
Open (uncapped) PTO
Hybrid work environment
Competitive medical, health & wellbeing and compensation offerings
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