Customer Support Representative assisting German - speaking clients with BUX services. Providing support across various channels with a focus on positive user experience.
About the role
- Operations Support Agent for Caisse Desjardins de Neigette et Mitis-Ouest handling operational activities and member transactions. Ensuring timely and secure processing of various reports and requests.
Responsibilities
- Process and reconcile various reports and requests for all caisse sectors
- Conduct required follow-up with members and clients
- Enter, validate, and save various data in the system
- Serve as liaison with relevant Desjardins departments
- Process transaction notifications and perform subsequent actions and follow-up
- Perform search requests; compile and produce requested information
- Manage filing and document control activities
Requirements
- High school diploma in a related field
- Minimum of two years of relevant experience
- Proficiency in French required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation beginning in the first year
- Defined benefit pension plan providing predictable, stable income in retirement
- Group insurance including telemedicine
- Reimbursement for health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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