Vice President managing one of Pfizer's largest solution platforms while driving excellence through innovation. Role focuses on SAP systems, technology strategy, and business process transformation.
About the role
- AMS Consultant at Deloitte providing SAP/OpenText support and troubleshooting for business clients in Asia. Leading complex solution discussions while maintaining documentation and delivering improvements.
Responsibilities
- Render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident troubleshooting
- Identify and perform problem management to reduce re-occurring issues/incidents
- Present the root cause analysis to the right stakeholders and deliver the permanent fix
- Lead discussions on high level solution design for medium to complex level enhancements
- Maintain documentation according to firm standards and procedures
- Actively participate in Continuous Improvement initiatives
Requirements
- At least 3-8 years’ experience working with SAP or OpenText in VIM
- Good knowledge of integration to other related modules/sub-modules
- Any experience within basic technical debugging is an added advantage
- Certifications in any of the above applications and/or ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage
- Good command of English Language
- Ability to speak and/or write other languages will be an added advantage
- Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
- Flexibility to take on new solutions/applications where applicable
Benefits
- Positive work experiences that foster a culture of respect and inclusion
- Diverse perspectives are celebrated and recognized for contributions
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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