SAP BW Consultant at SDG Group designing and implementing Business Intelligence solutions. Collaborating with teams and clients on exciting and transformative projects in Ciudad de Mexico.
About the role
- Consultant rendering AMS support for escalated issues and enhancing solutions for clients across Southeast Asia. Leading discussions and contributing to business development efforts.
Responsibilities
- Render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident troubleshooting
- Resolve any production incident and monitor the fixes to ensure correct resolution
- Identify and perform problem management to reduce re-occurring issues/incidents
- Lead discussions on high level solution design for medium to complex level enhancements
- Maintain documentation according to firm standards and best practices
- Actively participate and contribute to any Continuous Improvement initiatives
- Support the project teams in delivery of our solution applications and in development of work products that address our clients’ business needs
- Develop presentation materials or documentations and coordinate communications with the client
- Uphold the firm’s standards and ethos in working with fellow team members and in interactions with the clients
- Lead and/or coach Analyst and Consultant level members
- Support business development efforts by contributing to preparation and development of proposals
Requirements
- 3-8 years of experience working with SAP Analytics Cloud/ SAP EPM/ Embedded BOC
- Good knowledge of integration to other related modules/sub-modules
- Any experience within basic technical debugging is an added advantage
- Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage
- Good command of English Language
- Ability to speak and/or write other languages will be an added advantage
- Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
- Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner
- Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
- Willing to work based on clients’ business workdays and office hours and on rotation basis to support any critical or high request after client’s business office hours
- Ability to travel if required, i.e. to be placed at Client’s site for the project
Benefits
- Health insurance
- Professional development opportunities
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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