Deloitte Consultant providing Level 2 AMS support and enhancements in SAP S/4HANA or SAP ECC. Collaborating with teams to resolve production incidents and lead project implementation efforts.
Responsibilities
Collaborate with Functional team to render 2nd level support by performing in-depth production incident (simple to medium complexity).
Resolve any production incident and monitor the fixes.
Deliver medium to complex level enhancements within the agreed timeframe and with quality.
Identify and perform problem management to reduce re-occurring issues/incidents.
Present the root cause analysis and deliver the permanent fix.
Lead discussions on high level solution design for enhancements and ensure all considerations are taken for end-to-end solutioning.
Maintain documentation according to firm standards, best practices, and standard operating procedures.
Actively participate in Continuous Improvement initiatives.
Support project teams in delivery of solution applications and development of work products.
Requirements
Higher Diploma or Bachelor degree in any relevant discipline.
3-6 years relevant experience developing programs in SAP S/4HANA or SAP ECC.
Technical proficiency including systems development experience, strong troubleshooting and problem-solving skills, and issue management in a multi-platform environment.
Exposure to programming language such as ABAP, C++, Java, Apex, Javascript, SQL/SOQL.
Experience in delivering solutions on cloud or on-premise platforms.
Good knowledge of integration to other related modules/sub-modules.
Experience working on traditional waterfall and/or Agile delivery approach.
Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g. PMP, PRINCE or Agile) or DevOps is an added advantage.
Good command of English Language.
Ability to speak and/or write other languages will be an added advantage.
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