Vice President managing one of Pfizer's largest solution platforms while driving excellence through innovation. Role focuses on SAP systems, technology strategy, and business process transformation.
About the role
- T&T Consultant at Deloitte providing Level 2 AMS support for SAP applications. Involved in troubleshooting, documentation, and project team support.
Responsibilities
- Render 2nd level or 3rd level AMS support for escalated issues
- Perform in-depth production incident troubleshooting and resolution
- Identify and perform problem management to reduce recurring issues/incidents
- Lead discussions on high-level solution design for enhancements
- Maintain documentation according to firm standards and best practices
- Actively participate in Continuous Improvement initiatives
- Support project teams in delivery of solution applications
Requirements
- A bachelor’s degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
- At least 4-6 years’ experience working with the SAP S/4HANA or SAP ECC as a support team member, implementation team member of SAP Ariba
- Good knowledge of integration to other related modules/sub-modules
- Experience within basic technical debugging is an added advantage.
- Experience in delivering solutions on cloud or on-premise platforms
- Experience working on traditional waterfall and/or Agile delivery approach
- Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
- Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
- Willingness to work based on clients’ business workdays and office hours and on rotation basis to support any critical or high requests after clients’ business office hours.
- Ability to travel if required, i.e., to be placed at Client’s site for the project
Benefits
- Positive work experiences fostering a culture of respect and inclusion
- Opportunities for mentoring and coaching
- Support for continuous improvement initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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