Head of Operations overseeing production and engineering services at TAKASAGO Europe GmbH. Leading over 200 employees towards operational excellence and compliance.
About the role
- Operations Strategy Manager focusing on strategic initiatives to enhance customer experience in France at Deliveroo. Collaborating cross-functionally to deliver impactful changes in the operations.
Responsibilities
- Own complex logistic and financial strategic initiatives and contribute to continuous improvement in the delivery network
- Define market-winning strategies at a hyper-local level to improve service levels and balance cost priorities
- Identify areas of improvement and lead impactful initiatives driving change across the marketplace (restaurants, riders, customers)
Requirements
- 3-4 years of experience in a high-paced project-based organization (e.g., tech startup or management consultancy)
- Strong quantitative and qualitative analytics skills (Excel modeling, database crunching)
- Excellent mastery of Google Suite/Microsoft Office
- Knowledge of SQL is a plus
- Proven experience structuring, coordinating, and executing projects
- Effective prioritization of tasks, utilizing 80/20 approaches
- Excellent communication skills (oral/written) in both English and French
- Strong stakeholder management skills and ability to thrive in a collaborative environment
Benefits
- Healthcare benefits
- Well-being activities
- Hybrid remote work options
- Parental leave
- Pension plans
- Generous annual leave allowances
- Time off to support charitable causes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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