Manager, Technology Risk and Controls at Salesforce managing IT Governance model and liaising with stakeholders. Leading technology asset oversight and preparing executive insights for governance leadership.
About the role
- Associate Director responsible for Smartly's operating system and governance framework. Ensuring integrity, flow, and resilience as the company scales without chaos.
Responsibilities
- Reinforce Smartly’s operating system so it becomes the default and easiest way to get work done.
- Design and run portfolio-level cadences that surface:
- stalled work,
- unresolved trade-offs,
- artificial dependencies,
- and decision bottlenecks.
- Reduce decision latency by ensuring issues are framed clearly, owned by the right executive, and resolved decisively.
- Maintain a clear, enterprise-level view of initiatives and outcomes across Smartly.
- Lead programme managers as system integrators and decision facilitators, not delivery controllers.
- Eliminate reporting, planning, and governance activity that creates noise rather than clarity.
- Own Smartly’s company-wide risk, assurance, and compliance framework.
- Ensure regulatory, security, operational, and delivery risks are:
- identified early,
- explicitly articulated,
- and managed as inputs to executive decision-making.
- Lead business continuity planning and support ISO27001 and ISAE3402 certification, ensuring governance remains proportional, risk-based, and aligned to speed.
- Own the mechanisms that ensure:
- exceptions are explicit and time-bound,
- stalled initiatives are visible,
- and work producing no signal is challenged.
- Escalate systemic patterns of delay or avoidance directly to the CEO and executive team.
Requirements
- 12+ years’ experience at senior executive or enterprise leadership level in a SaaS or technology-enabled organisation.
- Proven credibility operating as a peer to Product, Technology, GTM, and Operations leaders.
- A track record of designing or stabilising operating systems that allow organisations to move fast without breaking.
- Deep judgement in balancing speed, risk, and organisational capacity.
- Experience owning or partnering on enterprise risk, assurance, and compliance in a growth environment.
- A calm, credible executive presence, particularly under pressure.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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