Advanced Network Engineer specializing in layer 2 and 3 connectivity products for Superloop. Responsible for troubleshooting and resolving escalated technical issues raised by customers.
About the role
- Senior Network Engineer driving the evolution of automated, secure network infrastructure for d-Matrix. Responsible for enhancing reliability, security, and operations across global environments.
Responsibilities
- Drive the evolution of the existing global networking environment to maintain secure, scalable network infrastructure across offices, labs, partners, data centers, customer development, and cloud environments.
- Enhance network security through efforts including, but not limited to, segmentation, firewall policy improvements, identity-driven access controls, and Zero Trust principles.
- Automate network configuration, monitoring, compliance checks, and change management using modern automation tools (e.g., Ansible, Python, etc.).
- Maintain and optimize switches, routers, firewalls, VPNs, wireless networks, and WAN connectivity.
- Implement best-in-class monitoring, logging, and alerting to proactively detect security and operational issues such as intrusions, break-ins/compromised entryways, data issues, and connectivity bottlenecks.
- Partner with IT and DevOps and Security to build a unified, automated infrastructure foundation with consistent best practices, security, and policy enforcement.
- Lead or contribute to network-related incident response, troubleshooting, and post-mortems.
- Take a technical leadership role in architecting and implementing global infrastructure scaling for new office/lab expansions, production-like test environments, customer support, and data center environments.
- Develop and enforce network standards, documentation, runbooks, and operational SOPs.
- Evaluate new networking and security-focused technologies and solutions as d-Matrix expands and matures into a global enterprise environment.
Requirements
- Bachelor’s degree in computer science, engineering, or equivalent professional experience.
- 7–10+ years of hands-on network engineering and operations experience in corporate, enterprise, or mixed environments.
- Deep expertise with switching, routing, VLANs, VPNs, site-to-site connectivity, QoS, and related network fundamentals.
- Strong experience with Palo Alto, Cisco, Juniper, Cloudflare, Zscaler, or similar enterprise networking stacks.
- Hands-on firewall administration with a strong understanding of modern security practices (e.g., least privilege, segmentation, threat prevention, and TLS inspection).
- Experience building automated workflows using Ansible, Python, REST APIs, or NETCONF.
- Strong understanding of network monitoring and observability tooling (Prometheus, Grafana, NetFlow, SNMP, Syslog, etc.).
- Experience implementing zero-trust networking concepts, identity-aware access, or SASE solutions.
- Ability to troubleshoot complex cross-layer problems (DNS, DHCP, routing, ACLs, performance issues, wireless).
- Ability to diagnose issues across systems, networks, and applications.
- Self-motivated team player
- Network certifications (CCNP/CCIE, JNCIP/JNCIE, PCNSE, etc.) are a plus, not required.
Benefits
- Offers Equity
- Offers Bonus
- Medical/Dental/Vision/401k
- Diverse package of benefits centered around the wellbeing of our employees and their loved ones.
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