Evaluating customer experiences for luxury automotive brands and providing structured feedback via a digital platform. Requires attention to detail and a flexible schedule.
Responsibilities
Choose assignments based on your availability and location
Observe every detail: evaluate the atmosphere, level of service, digital and in-person interactions on site, follow-up communication, and the overall customer journey
Provide honest and detailed feedback via short questionnaires
Requirements
Minimum age: 18 years
Good knowledge of the automotive sector and interest in the automotive industry
Interest in improving the customer experience and in retail environments
Strong interpersonal skills and confident demeanor when interacting with the public
High attention to detail and ability to observe the in-store experience discreetly and accurately
Valid driver's license and access to your own vehicle
Ability to provide objective, unbiased, and structured feedback
Reliability and punctuality in completing online questionnaires after each assignment
Benefits
Freelance, project-based collaboration
Flexible scheduling with the option to accept assignments according to your availability
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