Manager, Supply Chain Planning at CVS Health overseeing wholesaler relationships and optimizing supply chain processes. Driving operational excellence across chargebacks, product launches, and returns management.
Responsibilities
Manage and strengthen relationships with major wholesalers to support product distribution and performance
Oversee item setup, product launches, stocking strategy, and demand forecasting across partners
Coordinate chargeback processing and invoicing in partnership with wholesalers and internal SAP/IT teams
Analyze data, track KPIs, and lead QBRs to identify and execute growth opportunities
Lead return goods management, including returns analysis and expired product coordination
Support recall execution and product defect resolution in collaboration with cross-functional teams
Develop, document, and improve SOPs and operational workflows
Ensure strong communication and alignment with key external partners
Requirements
5+ years of experience in related roles
2+ years of experience in vendor facing roles
Bachelor’s degree in related field or equivalent work experience
Demonstrated ability to ensure compliance with company policies and industry regulations.
Strong interpersonal communication skills with the ability to build effective relationships and collaborate across functions.
Exceptional attention to detail and commitment to accuracy.
Advanced analytical and problem-solving abilities.
Proficient in Excel, Word, and Outlook.
Proven ability to thrive in ambiguous environments, quickly clarify needs, and move work forward with sound judgment.
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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