Senior User Researcher conducting end - to - end user research to improve safety app usability. Collaborating with product team to validate user needs in a dynamic startup setting.
About the role
- UX Researcher understanding design excellence and trading at Crypto.com. Collaborating with cross-functional teams to drive impactful product initiatives in a dynamic fintech environment.
Responsibilities
- Design and run research studies (interviews, usability tests, surveys) to understand trader needs and behaviors
- Evaluate design quality through heuristic reviews, usability testing, and expert evaluations
- Translate findings into compelling insights that shape product decisions and improve UX
- Partner with designers to test prototypes early – help ship better products faster
- Present research to cross-functional teams and build empathy for users across the organization
- Establish research operations, recruit participants, and build best practices
Requirements
- 3+ years UX research experience (fintech, SaaS, or complex B2B products preferred)
- Strong understanding of design principles and ability to evaluate interface quality
- Excellent analytical and communication skills
- Portfolio/case studies showing research impact on product design
- Curiosity and learning agility – you can become a domain expert quickly
- Bachelor's in HCI, Psychology, Design, Cognitive Science, or related (or equivalent experience)
Benefits
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave entitlement including: birthday, work anniversary
- Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
- Work Perks: crypto.com visa card provided upon joining
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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