Project Designer at Rapt Studio involved in various design projects. Seeking a strong conceptual thinker with design skills for architectural work.
About the role
- Director managing a team of Customer Value Architects at CrowdStrike. Driving customer onboarding, Falcon Flex adoption, and ensuring maximum value realization while minimizing churn.
Responsibilities
- Leads a team of direct report Customer Value Architect staff in account onboarding execution and defining of the customer success plans.
- Partners with direct sales leaders to ensure the CVA team drives the expansion of sales within existing and/or new accounts.
- Ensures the CVA team conducts business value analyses to demonstrate ROI and develops Executive Quarterly Business Reviews (EQBRs).
- Drives team to proactively identify and remediate risks to customer success and value realization.
Requirements
- Minimum 15+ years of relevant professional experience
- Expert-level industry knowledge and understanding of a customer's decision-making process, goals, strategies, and business objectives.
- Expert-level in collaboration and prioritization to direct and influence operations.
- Adept at C-level audience presentations, financial acumen, and negotiation skills.
- Proven experience in developing competitive business propositions for company's product portfolio.
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Project Designer working on diverse projects with strong emphasis on design and detail at an award - winning architecture studio. Collaborating on core creative processes and delivering holistic design solutions.
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