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Fachbetreuer/in für industrielle Haftpflicht - Versicherung bei MARTENS & PRAHL Gruppe. Betreuung von Industriekunden und aktive Unterstützung des Vertriebsteam.
About the role
- Automotive Claims Specialist resolving claims for Italian-speaking customers in Porto, Portugal. Engaging in team collaboration and ensuring quality standards in a dynamic environment.
Responsibilities
- Registrare e gestire i sinistri nei sistemi interni
- Gestire richieste di riparazione automobilistica secondo la copertura contrattuale
- Valutare l’ammissibilità delle richieste e analizzare i rischi associati
- Prendere decisioni informate e comunicarle a clienti e partner
- Garantire il rispetto degli standard di qualità, sicurezza e gestione del rischio
- Contribuire con idee per migliorare i processi e l’efficienza del team
- Condividere conoscenze e supportare un ambiente di lavoro positivo
Requirements
- Madrelingua italiano (**obbligatorio**)
- Portoghese o inglese livello minimo **B2**
- Esperienza in customer support, ruoli amministrativi o simili
- Esperienza o interesse nel settore **meccanico/automotive** è un forte plus
- Ottime capacità comunicative e organizzative
- Attitudine al lavoro di squadra e approccio proattivo
Benefits
- Stipendio competitivo
- Indennità pasto
- Assicurazione sanitaria e sulla vita
- Modello di lavoro ibrido dopo il periodo iniziale
- Opportunità di crescita professionale in un contesto internazionale
- Ambiente di lavoro collaborativo e di supporto
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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