Pathology expert supporting biomarker development programs with a focus on oncology. Contributing to translational research and clinical trials in a dynamic pharmaceutical environment.
About the role
- On-site Spanish Interpreter/Virtual Specialist at CoVantage Credit Union assisting bilingual members. Provides translation, interpreter assistance, and exceptional service in a fast-paced environment.
Responsibilities
- Provides translation and interpreter assistance as needed between credit union employees and bilingual members.
- Field phone calls, voicemails, e-mails, and online messages.
- Assist online, mobile, and phone banking users with passwords, bill pay, deposits, and more.
- Deliver exceptional service while building strong member relationships.
- Refer members to other credit union products and services when appropriate.
- Provide efficient and professional service to members.
- Maintain member confidentiality.
- This role follows a rotating schedule, covering Monday through Friday from 7 a.m. to 7p.m., with multiple Saturday shifts each month from 8:30 a.m. to 12 p.m.
Requirements
- Bilingual fluency in Spanish required
- High school diploma or equivalent
- Experience working in a service or sales related capacity
- Strong written and verbal communication skills in both the English and Spanish language
- Organized, efficient, and accurate in a fast-paced work environment
- Proficient with Microsoft Office and Windows software programs
- Minimum of 1 years' experience as an interpreter is preferred
Benefits
- 401k employer match of up to 200%
- Bonus of annual salary up to 4%
- Generous employer HSA contribution
- Paid time off for community service
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