Backend Engineer developing AI inference systems that power product features for a high - density team. Driving production performance and reliability with agile methodologies and collaboration.
About the role
- Associate Technical Architect collaborating with customers and partners to implement ERP solutions. Driving customer success through integration technologies in procurement and supply chain domains.
Responsibilities
- Serve as a Associate Technical Architect (TA) during customer implementations, driving adoption, quantifying value, and identifying opportunities for improvement**.**
- Collaborate with senior management teams to influence strategies, decisions, and the impact of Coupa implementations.
- Enhance customer experience by providing insights, handling customer requests, and addressing complaints through product support.
- Manage escalations and work with project managers to meet project timelines and quality standards.
- Mentor new TAs and partners, leading specialized Customer Success initiatives and applying best practices to influence strategy and design.
Requirements
- 2+ years of experience in integration technologies for customer success in Procurement/AP Automation
- Hands-on experience architecting large-scale integrations with ERP systems (SAP, PeopleSoft, ORACLE, NetSuite) and working with integration technologies like sFTP, RESTful APIs, and SOAP.
- Experience in Finance and Procurement functional areas (e.g., Procure to Pay, Accounts Payable, Expenses) and ERP integration domain knowledge.
Benefits
- Pioneering Technology
- Collaborative Culture
- Global Impact
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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