Advanced Network Engineer specializing in layer 2 and 3 connectivity products for Superloop. Responsible for troubleshooting and resolving escalated technical issues raised by customers.
About the role
- SolarWinds Engineer managing monitoring solutions for IT infrastructure in a climate technologies company. Ensuring reliability, performance, and availability through proactive maintenance and support efforts.
Responsibilities
- Design, implement, and maintain the SolarWinds monitoring platform across network, server, and application infrastructure
- Configure and tune SolarWinds modules such as NPM, NCM, SAM, VNQM, IPAM, and Log Analyzer as required
- Develop and manage custom dashboards, alerts, and reports to provide visibility into system health and performance
- Integrate SolarWinds with other monitoring and ITSM tools (e.g., ServiceNow, Splunk, etc.)
- Analyze monitoring data to identify performance bottlenecks and proactively resolve potential issues
- Maintain device inventories and ensure monitoring coverage is accurate and up-to-date
- Manage upgrades, patches, and performance tuning for the SolarWinds platform
- Assist with monitoring strategy and architecture design to improve observability and operational efficiency
- Support audits, compliance initiatives, and documentation of monitoring standards and configurations
- Work collaboratively with infrastructure, application, and network teams to ensure comprehensive monitoring coverage
Requirements
- 4+ years of experience administering and designing SolarWinds Orion Platform
- Strong understanding of network and systems monitoring concepts (SNMP, WMI, ICMP, API-based polling, etc.)
- Experience with SolarWinds modules: NPM, NCM, SAM, and optionally VNQM, IPAM, or Log Analyzer
- Ability to design and implement custom alerts, reports, and dashboards
- Proficiency in Windows Server administration and basic networking concepts (TCP/IP, routing, VLANs, firewalls)
- Scripting experience (e.g., PowerShell, Python) for automation and integration tasks
- Excellent problem-solving and analytical skills with the ability to work independently
Benefits
- Flexible and competitive benefits plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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