Call Centre and Admin Assistant at Specsavers. Working in a team to provide excellent customer service and support in stores.
About the role
- Atendente de Call Center orientando beneficiários e intermediar transferências hospitalares. Buscamos pessoas proativas e detalhistas para compor nossa equipe na Copass Saúde.
Responsibilities
- Orientar ou esclarecer dúvidas de beneficiários e rede credenciada;
- Emitir guia de autorização de procedimentos médicos e odontológicos;
- Realizar captura de vaga e intermediar a transferência hospitalar de pacientes;
- Realizar demais atividades pertinentes ao cargo.
Requirements
- Experiência com atendimento ao público em serviço de saúde que atendam plano de saúde
- Conhecimento em tabela de procedimentos médicos/odontológicos e padrão TISS (troca de informação em saúde suplementar) será o diferencial
- Conhecimento básico em pacote office
- Disponibilidade para atuação em escala de plantão noturno em home office, nos finais de semana e feriados
- Ensino Médio
Benefits
- Adiantamento de salário
- Assistência médica
- Assistência odontológica
- Auxílio creche
- Ginástica laboral
- Vale alimentação
- Vale refeição
- Vale transporte
- Gympass
- Seguro de vida
- Vale de Natal
- Plano de Saúde
- Plano Odontológico
- Telepsicologia
- Auxílio Creche
- Adicional de 56,67(por cento) do valor de férias
- Day Off de Aniversário
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Call Center Agent managing inquiries for a top banking organization. Role involves customer support, training, and a hybrid work schedule.
Customer Consultant in energy sector handling customer inquiries via phone and email. Focusing on energy contracts, tariffs, and support for online portals.
Customer Service Agent offering support in the telecommunications sector. Providing customer satisfaction with contract, invoice, and tariff inquiries in a diverse international team.
Call Center Escalation Specialist managing authorization approvals and member escalations for SafeRide Health. Ensure high service standards in a hybrid work environment at our San Antonio office.
Temporary Contact Center Agent handling inbound calls for patient care coordination at Clinica Sierra Vista. Providing outstanding service while meeting departments performance standards in Bakersfield, CA.
Call Center Sales Representative specializing in customer acquisition and service for AT&T. Handling customer interactions and resolving inquiries while meeting sales targets in a hybrid work environment.
Bilingual (Spanish / English) Premier Service Consultant handling customer interactions for AT&T. Delivering solutions and enhancing customer experience while achieving sales targets in a hybrid role.
IT Technical Advisor Specialist managing and optimizing contact center technologies for seamless customer experience. Ensuring technical support and system performance in a collaborative environment.
Call Centre Advisor assisting with customer inquiries at Specsavers. Managing appointments and providing excellent customer service while collaborating with store teams and Directors.